Call Tracking: Benefits for Every Industry

6/3/21 5:10 PM / by Viirtue posted in unified communications, call tracking

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The Viirtue platform offers call tracking, which means your clients don’t need to work with several different software tools to get the best results.

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What You Need to Know About CPaaS

4/19/21 11:14 PM / by Viirtue posted in CPaaS

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With another acronym added to the communications world, you may be wondering if you should incorporate CPaaS into your business or not be concerned with it at all. We’ll walk you through everything you need to know about CPaaS, so you can decide whether you should be adding this service to your client offerings.

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How UCaaS & VoIP Promote the Growth of Telehealth

2/8/21 7:00 AM / by Viirtue posted in voip, telecommunications, communication, security, telehealth

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One of the growing networks for VoIP and Unified Communications is Telehealth. Many managed IT service providers look to grow their business by working with medical offices in their area. While security is usually the top concern for these clients, the growth of telehealth services necessitates the specific qualities of a UCaaS system.

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Ensuring Secure Communications for Your Clients

1/11/21 5:55 PM / by Viirtue posted in voip, telecommunications, communication, security

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As you start reselling VoIP and UCaaS services to your clients, you’ll start getting questions about the security of cloud networks. Many people don’t realize that cloud-based servers are often safer than their on-site servers, and you can tell them a few other details to calm their concerns.

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Viirtue Launches Integration with Xima

12/20/20 9:38 AM / by Viirtue posted in telecommunications, unified communications, announcement

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Parsippany, NJ: Viirtue today announced their integration with Xima, a premium contact center solution. Along with webchat and cradle-to-grave reporting, this integration offers businesses a robust tool to serve customers quickly while improving the call center process.

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Viirtue's ViiBE Lite Receives UC Innovations Award: Establishes Viirtue as a Marketplace Leader

12/16/20 9:34 AM / by Viirtue posted in voip, telecommunications, announcement

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Parsippany, NJ: On October 15, 2020, TMC Labs named Viirtue’s ViiBE Lite feature the winner of a Unified Communications Innovations Award. The award recognizes technology providers creating unique and useful products for the UC world. Additional recipients include AudioCodes and Ramp with products for digital meetings and videocasting.

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Offer Business Continuity Solutions Through Robust Technology

10/2/20 6:30 AM / by Viirtue

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As you become the all-in-one technology expert for your clients, you can help them develop a business continuity plan to protect their digital assets from disaster, hacking, or whatever disruptions we face next.

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Managing Time Better with Communication Tools

9/2/20 8:00 AM / by Viirtue posted in communication, operations, IT provider, work from home, residual income

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Selling communication tools as an add-on or residual income stream for your IT business may seem daunting at first. But all your clients can benefit from better communication, and you just need to learn the best way to explain those benefits.

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How Even Small Businesses Benefit from Unified Communication

8/3/20 7:30 AM / by Viirtue posted in communication, unified communications, small business

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Your clients may think they only need an IT person to set up their server, printer network, or WiFi extenders. But as the expert, you know they need communication tools to help their businesses grow. If you’re reselling a unified communications or VoIP package that would work well for a small business, these benefits should convince them to add on the service.

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Preparing to Migrate to Cloud Communications

7/1/20 10:00 AM / by Viirtue

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So you’re ready to migrate to cloud communications! This transition comes with so many benefits to your productivity, but some business owners have concerns about the actual process. Your service provider will do the heavy lifting with the transition, but you can be better prepared with a few questions and considerations.

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