As you start reselling VoIP and UCaaS services to your clients, you’ll start getting questions about the security of cloud networks. Many people don’t realize that cloud-based servers are often safer than their on-site servers, and you can tell them a few other details to calm their concerns.
As you become the all-in-one technology expert for your clients, you can help them develop a business continuity plan to protect their digital assets from disaster, hacking, or whatever disruptions we face next.
Selling communication tools as an add-on or residual income stream for your IT business may seem daunting at first. But all your clients can benefit from better communication, and you just need to learn the best way to explain those benefits.
Your clients may think they only need an IT person to set up their server, printer network, or WiFi extenders. But as the expert, you know they need communication tools to help their businesses grow. If you’re reselling a unified communications or VoIP package that would work well for a small business, these benefits should convince them to add on the service.
So you’re ready to migrate to cloud communications! This transition comes with so many benefits to your productivity, but some business owners have concerns about the actual process. Your service provider will do the heavy lifting with the transition, but you can be better prepared with a few questions and considerations.
While the coronavirus seems behind us in some areas, uncertainty about childcare and school openings has some companies prolonging their work-from-home options. As an IT company, you’ve never had a better opportunity to sell unified communications and VoIP as you do now.
Are you ready to brand your business as more than a small team of IT professionals? With a white label VoIP or video service, you can offer one of the top-requested products for your customers without hiring new team members and building the platform yourself.
If you’re serving a newly-remotely team, they may be feeling the pressure of constant availability. Containing work to a physical location often reminds employees not to check emails after hours. Unfortunately, when working on a laptop in bed, they may find themselves “on-call” for many more hours than usual.
While no company wants to develop policies in reaction to fear, getting the systems in place before you need them will help answer questions from your concerned employees. More and more workers will want to tele-commute when an outbreak like Coronavirus is going around (or even during regular flu season!), and you can make the transition easily with a UCaaS or VoIP platform already in place.
Start the year off strong with a few resolutions to get your company on track. With technology advancing every day, your business can easily provide the best communication tools for your team and customer service for your customers. Get ready to make 2020 your best year yet.