Cloud Marketplaces have gone from being exclusive to the likes of AWS to more distributed version, with vendor neutral options so MSPs can be less prescriptive with their solutions.  These marketplaces are getting better at helping resellers deliver managed services.

With Microsoft Teams increased rate of adoption, integrations with contact center, hosted PBX, and other calling services help make it a more seamless user experience across platforms.

There are a few steps that an MSP (managed service provider) can follow to add new products to their portfolio and grow sales in a competitive market.

What is an MSP?  An MSP (Managed Service Provider) is a company that provides a variety of IT services to businesses and organizations. These services can include things like managing and maintaining computer networks, providing technical support, hosting websites, and managing data centers. MSPs often offer these services on a subscription basis, with the goal of helping their clients to streamline their IT operations and reduce the burden of managing technology in-house.

With many of the “known players” in the wholesale telecom and PBX space being acquired, and even some facing imminent bankruptcy such as AVAYA, it can be a difficult decision for an MSP or a Telco:  Who is the best white label voip provider of 2023?

First, what is white label voip?  White label VoIP refers to a type of VoIP (Voice over Internet Protocol) service that is rebranded and sold by a company or organization under its own name and branding. The service is usually provided by a third-party provider, which allows the company reselling the service to focus on marketing and selling the service to its customers without having to worry about the technical infrastructure and support required to deliver the service. White label VoIP services are often used by companies that want to offer VoIP services to their customers without having to invest millions in infrastructure and resources to build and maintain their own VoIP system.

The rumors have spread that landlines will be gone after August 2022. Fortunately, that’s not entirely true. Find out if you should be concerned about carriers sunsetting their POTS service and what to do if you need to make a change.

1. Register with the FCC to file and remit communications taxes

The first step to becoming a VoIP reseller is to register with the FCC.  All registered VoIP vendors are located within the FCC's 499 Filer database.  Viirtue makes this step easy for partners by not only providing relationships to manage and automate the filing and remittance, but by providing the reporting and self-service tools to charge your customers the appropriate taxes as well as the proper format to make remittance simple.

2. Find a platform to resell

Next you'll need to find a platform.  There are two ways to go about this - you can invest hundreds of thousands (if not millions) into building a carrier grade network, or you can leverage a wholesale provider like Viirtue that has done all the heavy lifting, and enables you to brand (white label) the platform as your own.  You will want to make sure their network is in fact carrier grade with sophisticated DDoS mitigation and latest and greatest hardware.  Furthermore, you will want to ensure the product(s) your wholesaler provides are able to solve the problems of your clients.  The most popular platforms are netsapiens, freeswitch, & broadsoft - so ensuring your wholesaler has one (or more) of those back ends is a great first step.

Netsapiens v43 is packed with new features.  We highlight what we thought were the best of the bunch for the new release, scheduled to be launched to Viirtue partners later this year.

As the IT provider for a small business, you need to be proactive in their preparation for hurricane season. On some parts of the east coast, even a tropical storm can result in power and internet outages for over 24 hours. Here’s how to help your clients stay in touch with their customers and get back to work quickly.

White Label VoIP, UCaaS, & CCaaS reseller softwares help managed service providers, telcos, ISPs, and other technology service providers go to market with a solution they can deliver to their end users.

Tampa, FL - Viirtue announces new lightning fast, mobile responsive payment portal for resellers.  Looks to deliver faster payment experience than Bolt, Amazon, and other fintech platforms.