In today's fast-paced and ever-evolving business landscape, staying connected and efficient is essential for the success of small and medium-sized businesses (SMBs). Traditional phone systems are becoming outdated and expensive, making VoIP (Voice over Internet Protocol) a game-changer for SMBs. In this blog post, we'll explore the numerous advantages of VoIP for SMBs and how services like White Label VoIP and White Label CCaaS can further enhance their operations.
Calling all, Managed Service Providers (MSPs) and Channel Partners! First, let's take a moment to appreciate how far we've come in the world of communication. We've gone from old-school face-to-face powwows to today's virtual meet-ups, all thanks to the wonder of telephony. In this blog post, we're going talk about how MSPs are rocking this virtual meeting trend and changing the way they do business.
Virtual Meetings: Where It's At!
Remember the days when meetings meant squeezing into a room with your team or clients? Well, wave goodbye to those days because virtual meetings have taken over, thanks to awesome platforms like Zoom, Teams, and Webex. And guess what? MSPs are totally in on the action, changing how they roll and collaborate with clients.
Why MSPs Are Loving It
-
High-Fives for Client Love: Virtual meetings mean MSPs can give clients a hand no matter where they are. So, if a tech hiccup hits, MSPs can swoop in, troubleshoot, and save the day, all without hopping on a plane or in your car. It's like having your tech support superhero in your pocket!
-
Time-Saving Magic: No more waiting around for everyone to shuffle into the meeting room. With virtual meetings, MSPs can jump into discussions, brainstorming, and planning with the click of a button. It's a time-saver like no other, and the extra minutes add up big time!
-
Global Hangouts: Location doesn't have to be an issue anymore. Virtual meetings let MSPs chat with clients from all corners of the world. This global connection opens up a whole new world of possibilities and perspectives, making MSPs even more awesome at what they do.
-
Grow, Grow, Grow: Scaling up has never been cooler. Virtual meetings make it easy for MSPs to expand their services without needing a bigger office space. So when the demand for tech help skyrockets, MSPs can rise to the occasion like pros.
-
Flexibility Rules: With virtual meetings, MSPs can cater their services in a way that suits their clients best. Remote management? No problem! It's all about giving clients what they need while keeping that top-notch service "ViiBE" (pun intended).
Tips for MSP Superstars
If you're an MSP looking to ride the virtual meeting wave, here are a few tips to shine:
-
Tech Up: Get comfortable with solid telephony tools that make virtual meetings a breeze. Smooth sailing meetings are where the magic happens!
-
Charm School: Give your team a miniature crash course in virtual meeting etiquette. Looking sharp and sounding professional is the name of the game.
-
Personal Touch: Tailor your virtual meeting magic to fit your clients' dreams. Security, add-ons, and all the bells and whistles – make it unique!
-
Stay Chatty: Regular virtual meetings are like the glue that holds MSP-client relationships together. So, schedule time, stay in touch, and keep the relationship alive. Don't just be there when there's a problem.
Wrapping It Up
Virtual meetings and remote work have shaken up how business happens. For MSPs, it's been a game-changer. Conducting business virtually has opened up a new wave of opportunity. Allowing you to break down borders, save time, and flex their services. So, if you're an MSP eager to rock the virtual meeting scene, dive in headfirst, and ride that telephony wave – the future is bright and virtual!
In today's interconnected world, where communication and collaboration are at the core of business operations, Managed Service Providers (MSPs) and Telephony Vendors play a vital role in delivering seamless telecom services. The landscape has evolved beyond traditional offerings, and now, MSPs and Telephony Vendors are focusing on Unified Communications as a Service (UCaaS), Communication Platform as a Service (CPaaS), and Contact Center as a Service (CCaaS) software to provide comprehensive solutions to businesses. In this blog, we delve into the innovative ways these providers are enhancing customer experiences through these advanced telecom service delivery models.
1. Register with the FCC to file and remit communications taxes
The first step to becoming a VoIP reseller is to register with the FCC. All registered VoIP vendors are located within the FCC's 499 Filer database. Viirtue makes this step easy for partners by not only providing relationships to manage and automate the filing and remittance, but by providing the reporting and self-service tools to charge your customers the appropriate taxes as well as the proper format to make remittance simple.
2. Find a platform to resell
Next you'll need to find a platform. There are two ways to go about this - you can invest hundreds of thousands (if not millions) into building a carrier grade network, or you can leverage a wholesale provider like Viirtue that has done all the heavy lifting, and enables you to brand (white label) the platform as your own. You will want to make sure their network is in fact carrier grade with sophisticated DDoS mitigation and latest and greatest hardware. Furthermore, you will want to ensure the product(s) your wholesaler provides are able to solve the problems of your clients. The most popular platforms are netsapiens, freeswitch, & broadsoft - so ensuring your wholesaler has one (or more) of those back ends is a great first step.
White Label VoIP, UCaaS, & CCaaS reseller softwares help managed service providers, telcos, ISPs, and other technology service providers go to market with a solution they can deliver to their end users.
Managed Service Providers and Telcos now more than ever need need to leverage automation to compete and win in today's market. Spreading resources too thin by having manual processes kills productivity and keeps small to medium sized service providers a step behind the larger players. By leveraging automation tools, resellers can save hundreds of hours of manual work per year which directly translates into increased productivity and higher profit margins. Here are 5 tips for leveraging the powerful automation tools that ViiBE offers service providers:
Now that v42 is being pushed to production in our environments. We figured it would be a great time to review the best features coming in the new version. Our customers should be excited about all of the new features in Netsapiens' new version, here are the key features that stand out.