Recent Posts

Viirtue Proudly Expands Leadership Team with New COO, Derek Apanovitch

3/5/24 11:04 AM / by Viirtue posted in Press Release


Tampa, Florida – March 6, 2024Viirtue Inc., a leading provider of cloud-based communication and collaboration solutions, is pleased to announce the appointment of Derek Apanovitch as its new Chief Operating Officer. This strategic addition reflects Viirtue's commitment to enhancing tools, fostering innovation, and driving efficiency for managed service providers and channel partners.  

Read More

Choosing the Right VoIP Partner for Microsoft Teams Integration

2/21/24 9:15 AM / by Viirtue posted in Teams


Choosing the Right VoIP Partner for Microsoft Teams Integration

Read More

The Best of Netsapiens v44

2/12/24 9:15 AM / by Viirtue


In the ever-evolving telecom industry, staying ahead of the curve is crucial. That's why the highly anticipated Netsapians Release V44 is bringing a suite of cutting-edge features designed to elevate user experience and streamline communication processes. Let's dive into the transformative features of this remarkable release.

Read More

Embracing the Future with Reseller VoIP Platforms: Why MSPs Need to Adopt Mobile-First Solutions Like ViiBE

2/5/24 9:15 AM / by Viirtue


In today’s fast-paced digital world, Managed Service Providers (MSPs) are at a pivotal crossroad. The shift towards mobile-first buying experiences is reshaping industries, including telecommunications. For MSPs, adopting reseller VoIP platforms that prioritize mobile-first experiences is not just an upgrade; it's a necessity to stay competitive. Viirtue's ViiBE platform exemplifies this evolution, offering VoIP solutions tailored for the modern MSP.

The Rise of Mobile-First Buying Experiences

Recent market research underscores a significant trend: consumers are increasingly favoring mobile platforms for purchasing decisions. A report by Statista reveals that mobile e-commerce sales are expected to hit $3.56 trillion by 2021, highlighting the shift towards mobile-first buying. This trend is not just limited to consumer behavior; B2B buyers are also transitioning to mobile platforms for their procurement needs.

Why Mobile-First for MSPs?

1. **Accessibility and Convenience**: Mobile-first platforms provide unparalleled accessibility, allowing MSPs to manage operations on-the-go.
2. **Enhanced Customer Experience**: In an era where customer expectations are high, providing a seamless mobile experience can be a significant differentiator for MSPs.
3. **Increased Engagement**: Mobile platforms offer higher engagement rates, a crucial factor in building long-term customer relationships.

The Risk of Being Left Behind

In a sector as dynamic as telecommunications, not adopting a mobile-first platform can be detrimental. MSPs who cling to outdated systems risk losing their competitive edge. A study by Google found that 53% of mobile site visits are abandoned if pages take longer than 3 seconds to load. This statistic alone underscores the necessity for efficient, mobile-optimized solutions.

ViiBE: A Modern Solution for MSPs

ViiBE stands out as a modern reseller VoIP platform that aligns perfectly with the needs of today’s MSPs. It offers:

1. Mobile-First Design: ViiBE is built with a mobile-first approach, ensuring MSPs can efficiently manage their operations from anywhere, at any time.
2. **Comprehensive Functionality**: Unlike disparate systems, ViiBE consolidates multiple functionalities into one integrated solution, enhancing operational efficiency and scalability.
3. **Future-Proof Technology**: By choosing ViiBE, MSPs are not just upgrading their current systems; they are future-proofing their business.

**The Pitfalls of Disparate Systems**

MSPs using multiple solutions for different aspects of their business face several challenges:

1. **Reduced Operational Efficiency**: Juggling multiple platforms can lead to inefficiencies and increased chances of error.
2. **Higher Costs**: Maintaining several systems often translates to higher operational costs.
3. **Scalability Issues**: Disparate systems can hinder scalability, limiting MSPs' ability to grow and adapt to market changes.

**Research-Backed Assumptions**

Market research supports the move towards integrated, mobile-first solutions. According to Salesforce, 71% of B2B customers prefer self-service for reordering, emphasizing the need for accessible, mobile-friendly platforms. Furthermore, a Deloitte study indicates that companies prioritizing mobile technology are more profitable and efficient.

**ViiBE: A Case Study in Efficiency and Scalability**

ViiBE's integrated approach offers numerous advantages for MSPs:

1. **Unified Platform**: By consolidating various functions into a single platform, ViiBE enhances workflow efficiency.
2. **Cost-Effective**: Reducing the need for multiple systems, ViiBE is a cost-effective solution for MSPs.
3. **Scalable Solution**: Designed to scale with your business, ViiBE supports MSPs in their growth journey.

The Time to Act is Now

The transition to mobile-first reseller VoIP platforms is not just a trend; it's the future. MSPs must embrace platforms like ViiBE to stay competitive, enhance operational efficiency, and scale their businesses effectively. The evidence is clear: adopting a modern, integrated platform is no longer a choice but a necessity to thrive in the ever-evolving telecom industry.

Read More

Does Your Telecom Accounting Software Integrate with QuickBooks Online?

1/29/24 9:30 AM / by Viirtue posted in business continuity, operations, ViiBE


For Managed Service Providers (MSPs) in the telecom industry, particularly those providing VoIP services, the integration of telecom accounting software with QuickBooks is not just beneficial; it's essential. Platforms like Viirtue's ViiBE not only simplify accounting processes but also adeptly handle the intricacies of taxation and compliance, crucial for this specialized sector.

The Significance of QuickBooks Integration

QuickBooks is a fundamental tool for financial management among MSPs. Its effectiveness is well-regarded, yet the telecom sector, especially VoIP services, demands more specific functionalities. This is where ViiBE's integration with QuickBooks becomes invaluable, ensuring seamless financial management alongside industry-specific compliance requirements.

Automating Telecom Taxation and Compliance

Telecom taxation and compliance are complex and fraught with potential errors. VoIP services, subject to various taxes and regulatory fees, require meticulous management. ViiBE automates this process, ensuring accurate compliance and saving MSPs from potential penalties and legal issues.

Enhanced Financial Data Management

Integration with QuickBooks means that billing, invoicing, and revenue data are automatically synchronized. This feature is crucial for accurate financial reporting and operational transparency, aiding in strategic decision-making.

The Comprehensive QuickBooks Integration of ViiBE

ViiBE stands out for its multifaceted integration with QuickBooks, offering MSPs:

1. Efficient Financial Operations: With ViiBE, financial data seamlessly flow into QuickBooks, reducing manual data entry and minimizing errors.
2. Customizable Solutions: ViiBE allows MSPs to customize how data syncs with QuickBooks, ensuring the process aligns with individual business needs.
3. Real-Time Financial Data Access: The integration provides MSPs with up-to-date financial information, vital for informed decision-making.
4. Streamlined Compliance Management: The platform's handling of telecom-specific taxation and its reflection in QuickBooks is essential for maintaining consistent compliance.

Innovative Features of ViiBE: Invoices, Payments, and Customization

ViiBE takes this integration a step further by enabling users to sync both invoices and payments with QuickBooks. This feature ensures that all financial transactions are accurately recorded and easily accessible.

Additionally, ViiBE allows for customized invoice prefixing. This capability is particularly useful for MSPs managing multiple clients or services, as it helps keep financial records organized and easily distinguishable. 

Flexibility and Control: Automatic or Manual Integration

Recognizing the diverse needs of MSPs, ViiBE offers the flexibility to turn on the QuickBooks integration automatically or manually on a per-client basis. This level of control is invaluable, as it allows service providers to tailor the integration to each client's specific requirements. Whether an MSP prefers to automate the process for efficiency or manually control it for specific clients, ViiBE adapts to their preferred workflow.

User-Friendly Setup and Operation

ViiBE's integration with QuickBooks is designed to be intuitive and user-friendly, catering to MSPs with varying levels of technical expertise. The setup process is straightforward, and daily operations are made simple, ensuring a hassle-free experience for all users.

Read More

Top 4 White Label VoIP Providers 2024

1/2/24 9:00 AM / by Viirtue posted in voip, operations, white label voip, ViiBE, cloud reseller, channel partners


This year, we're back with our annual list of the top white label VoIP vendors, building on the success of last year's rankings. Our refined evaluation system assesses each vendor across six critical criteria: Integrated and Self Service Quoting & Billing, Uptime, Cost, Support & Training, Proprietary Automation Tools, and Diversity in Platforms to Sell. Each category is scored on a 1-5 scale, with 5 being the best. The vendor with the highest cumulative score takes the top spot.  We reviewed 7 white label VoIP vendors during our research, with the top 4 listed below.

Read More

How to Select the Right White-Label Partner for You

12/11/23 10:24 AM / by Viirtue


Introduction: Selecting the right white-label VoIP partner is crucial for MSPs and Partners aiming to offer top-notch communication solutions. Here are five key points to simplify your decision-making process.

Read More

Top Ten Reasons to Attend Viirtue Connect

11/27/23 11:11 AM / by Viirtue posted in communication, collaboration, small business, tech trends


Viirtue's Commitment to Partners:

Read More

Unlocking Seamless Communication: Microsoft Teams Integration with Viirtue

11/6/23 9:15 AM / by Viirtue posted in communication, microsoft office, microsoft teams, white label voip, voip reseller


In today's rapidly evolving business landscape, staying connected and collaborating efficiently is more crucial than ever. Enter Viirtue, a dynamic platform that's poised to revolutionize the world of white-label VoIP and UCaaS services. With a powerful suite of features including video collaboration software, mobile capabilities, and a streamlined quote-to-cash solution, Viirtue empowers Managed Service Providers (MSPs) to compete with industry giants and scale their businesses using cutting-edge tools and unwavering support.

Viirtue's Powerhouse Offerings

Before we delve into the game-changing integration of Viirtue with Microsoft Teams, let's first explore the impressive array of capabilities that Viirtue brings to the table.

Video Collaboration Software: Viirtue's video collaboration software takes remote communication to the next level. Whether you're hosting virtual meetings, webinars, or conducting one-on-one video calls, Viirtue's platform offers a seamless and feature-rich experience.

Mobile Capabilities: With an increasingly mobile workforce, Viirtue recognizes the importance of staying connected on the go. Their mobile capabilities ensure you can access and collaborate on important tasks from anywhere, enhancing productivity and flexibility.

Streamlined Quote-to-Cash Solution: Viirtue simplifies your billing and invoicing process with their streamlined quote-to-cash solution, making it easier for you to focus on growing your business rather than grappling with administrative tasks.


The Competitive Edge - Microsoft Teams Integration

Now, let's get to the heart of the matter - how Viirtue provides MSPs with a game-changing competitive edge through its integration with Microsoft Teams.


Simple & Secure Teams

One of the most notable advantages of the Viirtue-Microsoft Teams integration is the simplicity and security it offers. MSPs can compete and win more business by offering Microsoft Teams to their customers without the hassles that often come with complex setups.

Great Pricing: Viirtue's integration makes competitive pricing and simple invoicing a reality. This means that MSPs can offer their clients a budget-friendly solution while streamlining their billing process.

Robust Features of Microsoft Teams: Microsoft Teams is renowned for its robust collaboration features, which include chat, video conferencing, and an array of productivity tools. By integrating it with Viirtue, MSPs provide their customers with a comprehensive solution that covers all their communication needs.

Secure, Geo-Redundant Network: Viirtue's network is not only secure but also geo-redundant. This means that your customers can enjoy the benefits of Microsoft Teams hosted on a reliable and redundant network, ensuring that their communications are always available when they need them.

Telecom and White-Label VoIP Integration

For MSPs and their clients, the collaboration between Viirtue and Microsoft Teams brings additional value. It allows customers to maintain their existing UC systems with Viirtue and seamlessly integrate chat and web video through Microsoft Teams. This integration ensures that the tools they rely on are enhanced with modern collaboration features.

By offering Microsoft Teams as an add-on to white-label VoIP, MSPs provide their clients with the full spectrum of communication tools in one cohesive package. Moreover, this integration simplifies the invoicing process, ensuring that your clients receive a single invoice while allowing you to keep all client information in-house.


In a world where effective communication and collaboration are key drivers of success, MSPs need solutions that are both robust and easy to manage. The integration of Microsoft Teams with Viirtue provides the perfect combination of these elements. By offering a reliable and competitive solution to your clients, you can strengthen your business, win more customers, and provide them with the seamless communication and collaboration tools they need.

Viirtue's transformative approach to white-label VoIP and UCaaS, when combined with Microsoft Teams, opens up new possibilities for MSPs to excel in their industry. This partnership represents a significant step toward unlocking seamless communication, enabling you to stay ahead of the competition and deliver unparalleled value to your clients.

With Viirtue and Microsoft Teams, you're not just providing communication tools; you're delivering the future of collaboration, one that's simple, secure, and perfectly tailored to your clients' needs. Embrace this integration, and unlock the potential for unprecedented success in the ever-evolving world of business communications.

Read More

Securing Your Voice: Best Practices for VoIP Security

10/30/23 9:30 AM / by Viirtue posted in voip, telecommunications, security, white label voip, voip reseller



Read More

Recent Posts