The Top Ten Ways VoIP Improves Remote Work

4/9/24 9:30 AM / by Viirtue, Inc. posted in voip, telecommunications, remote work, IT provider, wfh, work from home, white label voip, voip reseller, cloud reseller

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In today's rapidly evolving work environment, flexibility and efficiency are paramount, especially for remote workforces. VoIP technology stands out as a pivotal solution, offering significant advantages for businesses aiming to optimize their operations. For Managed Service Providers (MSPs) when offering white-label VoIP systems, understanding these benefits is key to delivering value to clients.

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The Rise of Virtual Meetings: Exploring Telephony

8/28/23 12:05 PM / by Viirtue posted in telecommunications, business continuity, microsoft office, office365, microsoft teams, remote work, remote work tools, collaboration, IT provider, small business, work from home, telehealth, netsapiens, voip reseller, ViiBE, cloud reseller, channel partners, tech trends

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Calling all, Managed Service Providers (MSPs) and Channel Partners! First, let's take a moment to appreciate how far we've come in the world of communication. We've gone from old-school face-to-face powwows to today's virtual meet-ups, all thanks to the wonder of telephony. In this blog post, we're going talk about how MSPs are rocking this virtual meeting trend and changing the way they do business.

Virtual Meetings: Where It's At!

Remember the days when meetings meant squeezing into a room with your team or clients? Well, wave goodbye to those days because virtual meetings have taken over, thanks to awesome platforms like Zoom, Teams, and Webex. And guess what? MSPs are totally in on the action, changing how they roll and collaborate with clients.

Why MSPs Are Loving It

  1. High-Fives for Client Love: Virtual meetings mean MSPs can give clients a hand no matter where they are. So, if a tech hiccup hits, MSPs can swoop in, troubleshoot, and save the day, all without hopping on a plane or in your car. It's like having your tech support superhero in your pocket!

  2. Time-Saving Magic: No more waiting around for everyone to shuffle into the meeting room. With virtual meetings, MSPs can jump into discussions, brainstorming, and planning with the click of a button. It's a time-saver like no other, and the extra minutes add up big time!

  3. Global Hangouts: Location doesn't have to be an issue anymore. Virtual meetings let MSPs chat with clients from all corners of the world. This global connection opens up a whole new world of possibilities and perspectives, making MSPs even more awesome at what they do.

  4. Grow, Grow, Grow: Scaling up has never been cooler. Virtual meetings make it easy for MSPs to expand their services without needing a bigger office space. So when the demand for tech help skyrockets, MSPs can rise to the occasion like pros.

  5. Flexibility Rules: With virtual meetings, MSPs can cater their services in a way that suits their clients best. Remote management? No problem! It's all about giving clients what they need while keeping that top-notch service "ViiBE" (pun intended).

Tips for MSP Superstars

If you're an MSP looking to ride the virtual meeting wave, here are a few tips to shine:

  1. Tech Up: Get comfortable with solid telephony tools that make virtual meetings a breeze. Smooth sailing meetings are where the magic happens!

  2. Charm School: Give your team a miniature crash course in virtual meeting etiquette. Looking sharp and sounding professional is the name of the game.

  3. Personal Touch: Tailor your virtual meeting magic to fit your clients' dreams. Security, add-ons, and all the bells and whistles – make it unique!

  4. Stay Chatty: Regular virtual meetings are like the glue that holds MSP-client relationships together. So, schedule time, stay in touch, and keep the relationship alive. Don't just be there when there's a problem.

Wrapping It Up

Virtual meetings and remote work have shaken up how business happens. For MSPs, it's been a game-changer. Conducting business virtually has opened up a new wave of opportunity. Allowing you to break down borders, save time, and flex their services. So, if you're an MSP eager to rock the virtual meeting scene, dive in headfirst, and ride that telephony wave – the future is bright and virtual!

 
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Enhancing Customer Experience: Innovations in Telecom Service Delivery

8/21/23 9:00 AM / by Viirtue posted in voip, telecommunications, business continuity, collaboration, IT provider, unified communications, CPaaS, white label voip, voip reseller, ViiBE, cloud reseller, channel partners

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In today's interconnected world, where communication and collaboration are at the core of business operations, Managed Service Providers (MSPs) and Telephony Vendors play a vital role in delivering seamless telecom services. The landscape has evolved beyond traditional offerings, and now, MSPs and Telephony Vendors are focusing on Unified Communications as a Service (UCaaS), Communication Platform as a Service (CPaaS), and Contact Center as a Service (CCaaS) software to provide comprehensive solutions to businesses. In this blog, we delve into the innovative ways these providers are enhancing customer experiences through these advanced telecom service delivery models.

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3 Things To Ask When Choosing The Best White Label Voip Provider

12/28/21 1:02 PM / by Daniel Rosenrauch posted in telecommunications, microsoft teams, collaboration, IT provider, unified communications, CPaaS, call tracking, white label voip

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Viirtue purpose built their reseller ecosystem because their founders know the needs and requirements of a small to medium sized Cloud Service Provider (CSP).  From being in the perspective of a voip reseller, these 3 requirements were our biggest when we searched for a reseller platform and decided to build our own.  
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Managing Time Better with Communication Tools

9/2/20 8:00 AM / by Viirtue posted in communication, operations, IT provider, work from home, residual income

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Selling communication tools as an add-on or residual income stream for your IT business may seem daunting at first. But all your clients can benefit from better communication, and you just need to learn the best way to explain those benefits.

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Selling White Label Communications (even during a pandemic)

7/1/20 6:15 AM / by Viirtue posted in IT provider, unified communications, coronavirus, work from home

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While the coronavirus seems behind us in some areas, uncertainty about childcare and school openings has some companies prolonging their work-from-home options. As an IT company, you’ve never had a better opportunity to sell unified communications and VoIP as you do now.

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Valuable VoIP Reports for Every Department

9/2/19 11:19 AM / by Viirtue posted in telecommunications, reports, operations, IT provider

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Despite the ease of finding information online, many customers still want to speak directly with an agent when they have an urgent problem to solve. As an IT provider, when your clients set up a new call center or even simply transition over to a new communications provider, reporting can have a surprising impact on the purchase decision.

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