Selling communication tools as an add-on or residual income stream for your IT business may seem daunting at first. But all your clients can benefit from better communication, and you just need to learn the best way to explain those benefits.

While the coronavirus seems behind us in some areas, uncertainty about childcare and school openings has some companies prolonging their work-from-home options. As an IT company, you’ve never had a better opportunity to sell unified communications and VoIP as you do now.

Despite the ease of finding information online, many customers still want to speak directly with an agent when they have an urgent problem to solve. As an IT provider, when your clients set up a new call center or even simply transition over to a new communications provider, reporting can have a surprising impact on the purchase decision.