The Rise of Virtual Meetings: Exploring Telephony

8/28/23 12:05 PM / by Viirtue posted in telecommunications, business continuity, microsoft office, office365, microsoft teams, remote work, remote work tools, collaboration, IT provider, small business, work from home, telehealth, netsapiens, voip reseller, ViiBE, cloud reseller, channel partners, tech trends

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Calling all, Managed Service Providers (MSPs) and Channel Partners! First, let's take a moment to appreciate how far we've come in the world of communication. We've gone from old-school face-to-face powwows to today's virtual meet-ups, all thanks to the wonder of telephony. In this blog post, we're going talk about how MSPs are rocking this virtual meeting trend and changing the way they do business.

Virtual Meetings: Where It's At!

Remember the days when meetings meant squeezing into a room with your team or clients? Well, wave goodbye to those days because virtual meetings have taken over, thanks to awesome platforms like Zoom, Teams, and Webex. And guess what? MSPs are totally in on the action, changing how they roll and collaborate with clients.

Why MSPs Are Loving It

  1. High-Fives for Client Love: Virtual meetings mean MSPs can give clients a hand no matter where they are. So, if a tech hiccup hits, MSPs can swoop in, troubleshoot, and save the day, all without hopping on a plane or in your car. It's like having your tech support superhero in your pocket!

  2. Time-Saving Magic: No more waiting around for everyone to shuffle into the meeting room. With virtual meetings, MSPs can jump into discussions, brainstorming, and planning with the click of a button. It's a time-saver like no other, and the extra minutes add up big time!

  3. Global Hangouts: Location doesn't have to be an issue anymore. Virtual meetings let MSPs chat with clients from all corners of the world. This global connection opens up a whole new world of possibilities and perspectives, making MSPs even more awesome at what they do.

  4. Grow, Grow, Grow: Scaling up has never been cooler. Virtual meetings make it easy for MSPs to expand their services without needing a bigger office space. So when the demand for tech help skyrockets, MSPs can rise to the occasion like pros.

  5. Flexibility Rules: With virtual meetings, MSPs can cater their services in a way that suits their clients best. Remote management? No problem! It's all about giving clients what they need while keeping that top-notch service "ViiBE" (pun intended).

Tips for MSP Superstars

If you're an MSP looking to ride the virtual meeting wave, here are a few tips to shine:

  1. Tech Up: Get comfortable with solid telephony tools that make virtual meetings a breeze. Smooth sailing meetings are where the magic happens!

  2. Charm School: Give your team a miniature crash course in virtual meeting etiquette. Looking sharp and sounding professional is the name of the game.

  3. Personal Touch: Tailor your virtual meeting magic to fit your clients' dreams. Security, add-ons, and all the bells and whistles – make it unique!

  4. Stay Chatty: Regular virtual meetings are like the glue that holds MSP-client relationships together. So, schedule time, stay in touch, and keep the relationship alive. Don't just be there when there's a problem.

Wrapping It Up

Virtual meetings and remote work have shaken up how business happens. For MSPs, it's been a game-changer. Conducting business virtually has opened up a new wave of opportunity. Allowing you to break down borders, save time, and flex their services. So, if you're an MSP eager to rock the virtual meeting scene, dive in headfirst, and ride that telephony wave – the future is bright and virtual!

 
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Advantages of 
UCaaS for 
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6/5/23 8:00 AM / by Viirtue posted in telecommunications, optimization, business continuity, resolution, communication, remote work, collaboration, reports, unified communications, work from home, call tracking, netsapiens, white label voip, cloud reseller

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The way we work has undergone a significant transformation, with remote work becoming the new norm for businesses worldwide. As organizations adapt to this new work environment, it is crucial to have a robust communication system in place that enables seamless collaboration, productivity, and connectivity. Unified Communications as a Service (UCaaS) has emerged as a powerful solution that empowers remote workforces with advanced communication tools and features. In this blog post, we will explore the advantages of UCaaS for remote workforces, highlighting how it enhances collaboration, productivity, and flexibility.

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The Best Features in Netsapiens v43

7/25/22 10:24 AM / by Viirtue posted in netsapiens, v43

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Netsapiens v43 is packed with new features.  We highlight what we thought were the best of the bunch for the new release, scheduled to be launched to Viirtue partners later this year.

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4 Best Features In Netsapiens v42

12/28/21 1:04 PM / by Daniel Rosenrauch posted in CPaaS, netsapiens, white label voip, voip reseller

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Now that v42 is being pushed to production in our environments.  We figured it would be a great time to review the best features coming in the new version.  Our customers should be excited about all of the new features in Netsapiens' new version, here are the key features that stand out.
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