Managing Time Better with Communication Tools

9/2/20 8:00 AM / by Viirtue posted in communication, operations, IT provider, work from home, residual income

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Selling communication tools as an add-on or residual income stream for your IT business may seem daunting at first. But all your clients can benefit from better communication, and you just need to learn the best way to explain those benefits.

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Tools for a Better Work From Home Life

5/4/20 7:45 AM / by Viirtue posted in remote work, remote work tools, collaboration, operations

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If you’re serving a newly-remotely team, they may be feeling the pressure of constant availability. Containing work to a physical location often reminds employees not to check emails after hours. Unfortunately, when working on a laptop in bed, they may find themselves “on-call” for many more hours than usual.

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Valuable VoIP Reports for Every Department

9/2/19 11:19 AM / by Viirtue posted in telecommunications, reports, operations, IT provider

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Despite the ease of finding information online, many customers still want to speak directly with an agent when they have an urgent problem to solve. As an IT provider, when your clients set up a new call center or even simply transition over to a new communications provider, reporting can have a surprising impact on the purchase decision.

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