Parsippany, NJ: Viirtue today announced their integration with Xima, a premium contact center solution. Along with webchat and cradle-to-grave reporting, this integration offers businesses a robust tool to serve customers quickly while improving the call center process.
Your clients may think they only need an IT person to set up their server, printer network, or WiFi extenders. But as the expert, you know they need communication tools to help their businesses grow. If you’re reselling a unified communications or VoIP package that would work well for a small business, these benefits should convince them to add on the service.
While the coronavirus seems behind us in some areas, uncertainty about childcare and school openings has some companies prolonging their work-from-home options. As an IT company, you’ve never had a better opportunity to sell unified communications and VoIP as you do now.