This year, we're back with our annual list of the top white label VoIP vendors, building on the success of last year's rankings. Our refined evaluation system assesses each vendor across six critical criteria: Integrated and Self Service Quoting & Billing, Uptime, Cost, Support & Training, Proprietary Automation Tools, and Diversity in Platforms to Sell. Each category is scored on a 1-5 scale, with 5 being the best. The vendor with the highest cumulative score takes the top spot.  We reviewed 7 white label VoIP vendors during our research, with the top 4 listed below.

1. Viirtue

• Integrated and Self Service Quoting & Billing: 5
• Uptime: 4
• Cost: 4
• Support & Training: 4
• Proprietary Automation Tools: 5
• Platforms to Sell: 4
• Total Score: 26/30

Viirtue excels with their exclusive quote-to-cash platform, ViiBE, offering a mobile-friendly, comprehensive solution. Their transparency in uptime indicators and substantial investment in support and training, including a new LMS, set them apart. Viirtue’s proprietary platform and marketplace offerings position them as the leader.

2. Ringlogix

• Integrated and Self Service Quoting & Billing: 3.5
• Uptime: 4
• Cost: 4
• Support & Training: 3.5
• Proprietary Automation Tools: 3.5
• Platforms to Sell: 2
• Total Score: 20.5/30

Ringlogix stands out for integrating a third-party billing engine into their solution instead of referring clients out to an external vendor. While they offer fewer platform options, their user-friendly interface and added value through integrations make them a strong contender.

3. Skyswitch

• Integrated and Self Service Quoting & Billing: 1
• Uptime: 4
• Cost: 4
• Support & Training: 4.5
• Proprietary Automation Tools: 2
• Platforms to Sell: 4
• Total Score: 19.5/30

Skyswitch's approach, focusing on a service model with Netsapiens and Asterisk, offers a reliable platform. Despite lacking in proprietary tools and requiring third-party billing solutions, they maintain competitive pricing and great support and training.

4. Intermedia

• Integrated and Self Service Quoting & Billing: 1
• Uptime: 3.5
• Cost: 1
• Support & Training: 4
• Proprietary Automation Tools: 4
• Platforms to Sell: 4.5
• Total Score: 18/30

Intermedia, despite its high cost and limited billing tools, scores well in support and proprietary automation tools. Their platform for deploying VoIP and contact center solutions is notable, though they have room for improvement in terms of uptime.  Their platform also includes the ability to sell e-mail, backup, & a few other products which gives them the nod there.

Each vendor brings unique strengths to the table. Viirtue's comprehensive and innovative approach earns them the top spot, followed by Ringlogix, Skyswitch, and Intermedia in our 2024 rankings.